Telehealth for Patients Who Need Remote Care in Cleveland, TN

Picture of a doctor writing on a clipboard during a telehealth appointment.Erlanger ExpressCare proudly offers telehealth services for patients in Cleveland, Tennessee, and the surrounding area. We’re the only local provider accredited by the Urgent Care Association (UCA), and we’re also affiliated with the Erlanger Health System.

What Is Telehealth?

If you’ve never attended a telehealth appointment before, you might be wondering what this service is and how it differs from a traditional doctor’s visit. Telehealth (sometimes referred to as “telemedicine”) allows patients to remotely connect with medical providers from the comfort of their own home using a video-enabled smartphone, tablet, or computer. During these virtual appointments, the medical provider asks about the patient’s medical history and any symptoms they’re currently experiencing, recommends a customized course of treatment, and answers their questions.

Telehealth is often a great option for patients who either can’t get to their doctor’s office or prefer to remain at home. For instance, you may want to opt for a telehealth visit if:

  • You don’t feel well enough to venture outside.
  • You want to avoid exposing yourself to other illnesses (or spreading your illness to other people).
  • You can’t fit an in-person visit into your work or school schedule.
  • You don’t have transportation to or from your doctor’s office.
  • You don’t want to bring your children with you but can’t arrange childcare for when you’re gone.

Keep in mind, however, that telehealth is only appropriate for conditions that don’t require hands-on diagnosis or treatment. When you call to request a telehealth appointment, we can let you know whether you’ll be able to receive the care you need remotely.

Schedule Your Telehealth Visit

If you’re interested in attending a telehealth appointment and you’re in Cleveland, TN, or a nearby area, contact Erlanger ExpressCare’s local urgent care center today to schedule an appointment. One of our knowledgeable team members can tell you more about our telehealth service, answer any questions you might have, and arrange a virtual visit at a date and time that’s convenient for you.